We value your satisfaction and strive to provide you with high-quality party supplies that make your celebrations unforgettable. If you’re not completely satisfied with your purchase, we’re here to help. Please review our return policy below:

1. Eligibility for Returns

• Items must be returned within 10 days of the delivery date.

• To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it.

• Clearance and sale items are final sale and cannot be returned.

3. Return Shipping

• Customers are responsible for return shipping costs unless the item was damaged, defective, or incorrect.

• We recommend using a trackable shipping method to ensure the safe return of your items.

• We are not responsible for items lost during return shipping.

4. Refunds

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

• Approved refunds will be processed to your original payment method within 7-10 business days.

• Shipping fees are non-refundable unless the return is due to an error on our part.

5. Exchanges

• We offer exchanges for items that arrive damaged, defective, or incorrect. Please contact us within 7 days of receiving the item to arrange an exchange.